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ExtendSim on Client Devices

Yes. Be sure the virtual machine has the correct permissions so that ExtendSim can be installed without security issues and that the location where user-modifiable files will be installed has read-write access so the license file can be read and end-users can open, run, and save models.

No. Both releases can be installed on the same Client device. In fact, we suggest you don’t uninstall ExtendSim 9 until you’ve finished converting your files to 10.

Installing the extendsim.lic file on the Client device broadcasts to automatically find the Server. If it can’t find the Server, it asks you to enter Server info (URL or computer name, etc.). It saves that location info in a host.lic file on the customer’s device so it doesn’t ask again.

Yes. Go to Documents/ExtendSim10 and open the host.lic file. It has the name of the Server.

To temporarily disconnect a Client device from the network, use the Help > Floating License > Check Out a Floating License command.

To check a roaming license back in, use the Help > Floating License > Check In a Floating License command.

Roaming licenses can be checked back in at any time. They are automatically checked in at the end of the roaming period (the default period is 30 days).

How you update your license depends on which product and release you are currently using. Choose About ExtendSim under the Help menu to open the ExtendSim start up screen. The bar at the top shows you which ExtendSim release you are using. If it does not say ExtendSim 10.0.5, you should download the most current release.

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Updating from ExtendSim 10.0.4...
If you are currently using 10.0.4 of ExtendSim CP, DE, Pro, Student, or Analysis RunTime, download the updater from ExtendSim 10.0.4 to 10.0.5.

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Updating from ExtendSim CP, DE, or Pro 10.0.3, 10.0.2, 10.0.1, or 10.0.0...
The Trial version of ExtendSim is the updater. Download the appropriate newer release of the Trial version of ExtendSim 10:

go ExtendSim CP 10.0.5 | go ExtendSim DE 10.0.5 | go ExtendSim Pro 10.0.5

Install the Trial version OVER the current installation using the same name and installing to the same location as the current installation. This updates ExtendSim without affecting the license file or requiring that the License Manager be reactivated. When you restart ExtendSim, you will be running 10.0.5.

Note: If you subsequently launch ExtendSim and get a message that the license has not been activated, it means that you have not installed over the current installation but in fact have two installations of ExtendSim. Uninstall the update and reinstall it so that it replaces the files at the current location.

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Updating from ExtendSim Student or Analysis RunTime 10.0.3, 10.0.2, 10.0.1, or 10.0.0...
If you are using ExtendSim Student or Analysis RunTime released prior to 10.0.4, contact Imagine That Inc. to obtain the newer release.

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This free update of ExtendSim 10 not only optimizes the stability and quality of ExtendSim, but adds a couple of new features.

goQuality and Stability Enhancements in ExtendSim 10.0.5

The renewal date for the Floating License’s Maintenance and Support Plan (MSP) is shown on the ExtendSim startup screen (Help > About ExtendSim). Prior to the renewal date, the application will occasionally present a reminder message upon launch.

To renew your MSP, Contact Imagine That Inc. or your ExtendSim Distributor.

After your MSP has been renewed, you will need to reactivate the License Manager on your server updating the license file, extendsim.lic.

Existing Client devices will automatically be updated once the License Manager on the Server has been updated.

For complete details, see the document titled Reactivating • Floating Licenses.

The license file, extendsim.lic, on the License Server needs to be updated and reactivated whenever there is this type of change to the license.

To change the number of concurrent users on your Floating license, first contact Imagine That Inc. or your ExtendSim Distributor.

Then, you will need to reactivate the License Manager on your server updating the license file, extendsim.lic.

Existing Client devices will automatically be updated once the License Manager on the Server has been updated.

For complete details, see the document titled Reactivating • Floating Licenses.

1. First, return the license if it has been temporarily checked out from the network. Connect the client computer to the server that hosts the License Manager. Use the command Help > Floating License > Check In a Floating License. This restores the number of concurrent users the server allows.

2. Then, use the Windows Settings > Apps and Features to uninstall ExtendSim 10.

3. Then delete the two folders: Documents/ExtendSim and Program Files/ExtendSim.