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License Manager on Server

Go to Computer Management on the License Server.

In the list that appears, double-click Services and Applications, then double-click Services.

In the list that appears, scroll to ExtendSimLicServer and verify it is Running.

If it is not running, you may need to install the License Manager with Administrative privileges, temporarily disable virus protection and other security features before installing it, or unblock the ISV port.

. . . to automatically start the Service.

The License Manager installer not only creates the Service, but sets it to start automatically. To do this manually:

1. Open an administrative CMD line window:

bulletgoldOpen Command Prompt as Administrator (Enter CMD in the Search box and simultaneously click Ctrl+Shift+Enter. For the Windows Command Processor click Allow).

bulletgoldAt the command line, enter CD C:\ExtendSimFloatingLicenseServer (assuming that is the directory where the License Manager was installed) and press the Enter key.

bulletgoldAt the new command line, enter rlm -install_service -dlog logfile -service_name extendsimlicserver. Press Enter.

bulletgoldClose the window.

2. Go to Computer Management on the License Server.

bulletgoldGo to the Services and Applications/Services section.

bulletgoldSelect ExtendSimLicServer in the list of Services and Start the Service.

bulletgoldRight-click ExtendSimLicServer to access its Properties and set the startup type to Automatic.

. . . between the License Manager and ExtendSim.

You can edit the license to use a different port than the default port (5053). However, how you do that depends on your situation:

If you received the extendsim.lic file while doing a manual activation but haven't resumed the activation process, directly change the port number in the file and save that change before proceeding. Then complete the activation procedure. Be sure to give the updated extendsim.lic to each Client.

If you have already finished the process of activating the License Manager, you must edit your existing extendsim.lic file using the RLSA window.

1. Using a browser, open the RLSA window as indicated at Step 2 • Activate License Manager in the document titled Installing & Activating • Floating Licenses.

2. On the left side of the RLSA window, click the Edit License Files command. (Note: The License File to Edit should be extendsim.lic.)

3. In the window that appears, click the Edit License File button.

4. In the license file field, change 5053 (the default port number) to a different number. Note that the new port must be unblocked inbound and outbound for both the License Server and the Client devices.

5. Click the Update License File button. The window should report license file extendsim.lic written.

6. On the left-hand side of the RLSA window, click the Reread/Restart Servers command.

7. For the ISV, select extendsim, then click the Reread/Restart button to restart the License Manager.

8. If successful, the window will display the message Reread command sent to extendsim. This indicates that the new port will be added as an alternate port.

9. Be sure to copy the updated extendsim.lic file to each Client.

When the License Manager was activated, a random port was assigned as the ISV Server port. In addition, the ISV port will change each time the Server is restarted. If the ISV port is blocked you can either unblock it or specify an unblocked port as the permanent ISV port. (Note: if the port is blocked, we strongly suggest you set an unblocked port to be the permanent ISV port. The ISV port you set will always be used even if the License Manager restarts.)

To use a different port, you must use the RLSA window to edit your existing extendsim.lic file:

Change ISV portFollow steps 1-3 in the FAQ Changing the default port (5053)...

At step 4, do not change port 5053. Instead, in the license file field, add "port=nnnnn" (where "nnnnn" is the port number) to the "ISV extendsim" line such that it reads "ISV extendsim port=nnnnn".

Then, continue with the remaining steps.

This message indicates that the ISV Server port is blocked. An unblocked ISV port is required for internal communication between the License Manager and the extendsim daemon. ISV ServerThe default ISV port is shown in the table when you click the Status command in the RLSA window. Either unblock the port listed in that table or change the port as discussed in Changing the port for the ISV Server.

Not directly. Before you try to move the License Manager, contact us at Sales@ExtendSim.com or 1.408.365.0305. We will revoke the current license so you can activate on the new Server. Then uninstall the License Manager from the original server as instructed in Installing & Activating • Floating Licenses.

...where you want to install the License Manager for ExtendSim.

DO NOT use the installer named ExtendSimServerLicenseManager unless instructed below.

Download this informationThe Floating license of ExtendSim uses the Reprise License Manager (RLM.exe). If RLM is already running on the Server where you want to install the License Manager for an ExtendSim license, there are two options:

Case 1 • If the currently running version of RLM is release 12 or greater, use Case 1, below, to add ExtendSim files to the existing installation.

Case 2 • If the currently running version of RLM is earlier than release 12, use Case 2, below, to stop and remove the existing Service and instead use the RLM.exe that ships with ExtendSim.

Both cases accommodate the products that are already using RLM as their license manager.


 

CASE 1: IF THE CURRENTLY RUNNING VERSION OF RLM IS RELEASE 12 OR GREATER:

Step 1 • Install the ISV Settings File on the Server

DO NOT INSTALL THE EXTENDSIM LICENSE MANAGER ON THE SERVER.

Obtain an ISV settings file (extendsim.set) from Imagine That Inc.

Place the extendsim.set file in the same directory where the other RLM-using product has installed RLM.exe and their license and settings files.

Step 2 • Activate the License

Follow the instructions in the document Installing & Activating • Floating Licenses. See Step 2 • Activate the License Manager.

Activation will either be automatic or manual.

Make a copy of the extendsim.lic file for use in activating ExtendSim on each Client device.

Since RLM was already running, the extendsim.lic license file will be located in the same folder where you placed the extendsim.set file.

If you subsequently edit the license file, such as changing the ISV port, distribute the modified file to the Clients.

Step 3 • Install and Activate ExtendSim on Client devices

Follow the instructions in the document Installing & Activating • Floating Licenses. See Step 3 • Clients: Installing ExtendSim.

Follow the instructions in the document Installing & Activating • Floating Licenses. See Step 4 • Activating ExtendSim on Clients.

NOTE: With this option, the License Manager (RLM) will run as a Service under the existing Service’s name. The Service will not be named ExtendSimLicServer.


 

CASE 2: IF THE CURRENTLY RUNNING VERSION OF RLM IS EARLIER THAN RELEASE 12:

Step 1 • Stop and remove the currently running RLM Service

Determine the name of the existing RLM Service (the Service used by the other RLM-managed products).

Stop that Service (these instructions are for Windows 10; others differ):

Right-click on the Server’s Start command and choose Computer Management.

In the list that appears, double-click Services and Applications.

Double-click Services.

In the list that appears, scroll to the name of the identified RLM Service.

Stop that service (right-click select Stop).

Close the Computer Management window.

Remove the currently running RLM Service:

Open Command Prompt as Administrator (Enter CMD in the Search box and simultaneously click Ctrl+Shift+Enter).

Click “Yes” in the User Account Control window to enable Windows Command Processor.

At the command line enter SC delete xyz (where xyz is the name of the identified RLM Service) and press the Enter key.

If successful, the Service will be removed and you can close the window.

Step 2 • Install the License Manager (RLM.exe) used by ExtendSim

Use the ExtendSimServerLicenseManager installer (obtained from an email, a download, or an ExtendSim 10 USB drive) and follow its instructions to install the files on the Server.

If you encounter security issues when installing, see the FAQ’s for a Floating license.

By default the installer creates a folder named ExtendSimFloatingLicenseServer that is placed at the root of the Server’s C drive (C:/ExtendSimFloatingLicenseServer). The folder contains the RLM Svc folder and three files: extendsim.set, logfile, and RLM.exe.

After installation, the License Manager (RLM.exe) will silently run in the background as a Service named ExtendSimLicServer.

Before proceeding, we suggest you verify that ExtendSimLicServer is running as a Service.

Copy the all the settings and license files (but not RLM.exe) from the previous RLM server folder to the ExtendSimFloatingLicenseServer folder, which by default will be located at the root of the C drive.

Step 3 • Activate the License Manager

Follow the instructions in the document Installing & Activating • Floating Licenses. See Step 2 • Activate the License Manager.

Activation will either be automatic or manual.

Make a copy of the extendsim.lic file for use in activating ExtendSim on each Client device.

The extendsim.lic license file will be located by default at C:/ExtendSimFloatingLicenseServer.

If you subsequently edit the license file, such as changing the ISV port, distribute the modified file to the Clients.

Step 4 • Install and Activate ExtendSim on Client devices

To install on Client devices, follow the instructions in the document Installing & Activating • Floating Licenses. See Step 3 • Clients: Installing ExtendSim.

To activate ExtendSim on Client devices, follow the instructions in the document Installing & Activating • Floating Licenses. See Step 4 • Activating ExtendSim on Clients.



 

Questions?

What if I don’t know if RLM is already running on the Server?

RLM messageIf you installed the License Manager without following these instructions, the log file will report something similar to:

See the instructions Uninstalling the License Manager from the Server in the separate document titled Frequently Asked Questions • Floating Licenses.

1. Stop the Service (instructions for Windows 10; others differ)

bulletgoldRight-click on the Server’s Start command and choose Computer Management.

bulletgoldIn the list that appears, double-click Services and Applications.

bulletgoldDouble-click Services.

bulletgoldIn the list that appears, scroll to ExtendSimServer.

bulletgoldStop the ExtendSimLicServer service (right-click select Stop).

bulletgoldClose the Computer Management window.

2. Remove the Service

bulletgoldOpen Command Prompt as Administrator (Enter CMD in the Search box and simultaneously click Ctrl+Shift+Enter.

bulletgoldClick Yes in the User Account Control window to enable Windows Command Processor.

bulletgoldAt the command line enter SC delete ExtendSimLicServer and press the Enter key.

bulletgoldIf successful, the Service will be removed and you can close the window.

3. Uninstall ExtendSim Floating License Server v10 using Windows Settings > Apps > Apps and features, then delete the folder ExtendSimFloatingLicenseServer (located by default at the root of the C drive).

Note: Before reinstalling using a newer ExtendSim Server License Manager, you must first uninstall the previous License Manager as described above.

For release 9, run the Remove ExtendSim Server.exe file in the Server’s ExtendSimServer folder. You should get two messages:

License Successfully Removed

Service Successfully Removed.

Then use Windows Settings to uninstall the ExtendSim Server files.