Yes. Be sure that:
Some hardware virtualization products, such as Microsoft's Hyper-V, create virtual machines (VMs) that, by default, have dynamic Mac addresses. For ExtendSim to work properly on a VM, the device must use a static MAC address. If the device automatically uses dynamic MAC addresses, you must change the settings in the VMs Manager so that the device uses a static MAC address.
You might not see an issue unless the device restarts and chooses a different MAC address, and all of a sudden ExtendSim reports that it isn't properly licensed. If you've experienced this failure, change the device to use a static MAC address. Then contact our Sales department so you can reactivate and get a new license file.
Note: The Trial version of ExtendSim cannot be operated on a virtual machine or on a Macintosh running Windows through Parallels or similar emulator until it has been activated. Only activated licenses will run on VMs.
No. Both releases can be installed on the same device. In fact, we suggest you don’t uninstall ExtendSim 9 until you’ve finished converting your files to 10.
How you update your license depends on which product and release you are currently using. Choose About ExtendSim under the Help menu to open the ExtendSim start up screen. The bar at the top shows you which ExtendSim release you are using. If it does not say ExtendSim 10.0.8, you should download the most current release.
Updating from ExtendSim 10.0.4 or later...
If you are currently using 10.0.4 or later of ExtendSim Pro, DE, CP, Student, or Analysis RunTime, download the updater to ExtendSim 10.0.8.
Updating from ExtendSim Pro, DE, or CP 10.0.3, 10.0.2, 10.0.1, or 10.0.0...
The Trial version of ExtendSim is the updater. Download the appropriate newer release of the Trial version of ExtendSim 10:
|ExtendSim Pro 10.0.8|||||ExtendSim DE 10.0.8|||||ExtendSim CP 10.0.8|
Install the Trial version OVER the current installation using the same name and installing to the same location as the current installation. This updates ExtendSim without affecting the license file. When you restart ExtendSim, you will be running 10.0.7.
Note: If you subsequently launch ExtendSim and get a message that the license has not been activated, it means that you have not installed over the current installation but in fact have two installations of ExtendSim. Uninstall the update and reinstall it so that it replaces the files at the current location.
Updating from ExtendSim Student or Analysis RunTime 10.0.3, 10.0.2, 10.0.1, or 10.0.0...
If you are using ExtendSim Student or Analysis RunTime released prior to 10.0.4, contact Imagine That Inc. to obtain the newer release.
This free update of ExtendSim 10 not only optimizes the stability and quality of ExtendSim, but adds a couple of new features.
Note: Not applicable to Analysis Runtime or Student licenses.
Reactivation is required under the following circumstances:
DO NOT reactivate ExtendSim if you are merely updating to an incremental release of ExtendSim (e.g. from 10.x to 10.y).
For complete details on reactivating, see the document titled Reactivating • Individual & Node-Locked Licenses.