ExtendSim 10 - Floating License FAQs
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Frequently Asked Questions
Floating Licenses
Table of Contents
ExtendSim on Client Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 License Manager on Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Managing a Floating License . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Issues When Installing, Launching, or Opening ExtendSim Files . . . . . . . . . . . . . 5
Security Issues When Installing or Launching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Permission and Location Issues for User-Modifiable and Other Files . . . . . . . . . .5 Activation Dialog Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Other Issues When Installing or Launching ExtendSim . . . . . . . . . . . . . . . . . . . . . . 6 Specific Situations to be Aware of . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 RLM Already Installed on Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
License Manager • Additional Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
ExtendSim on Client Devices
Can a Client device be a virtual machine?
Yes. Be sure the virtual machine has the correct permissions so that ExtendSim can be installed without security issues and that the location where user-modifiable files will be installed has read-write access so the license file can be read and end-users can open, run, and save models.
Can ExtendSim be installed on the same server as the License Manager?
Yes. The Server can also be used as a Client.
Do I need to uninstall ExtendSim 9 from Client devices when I install 10?
No. Both releases can be installed on the same Client device. In fact, we suggest you don’t uninstall ExtendSim 9 until you’ve finished converting your files to 10.
How does the Client installation of ExtendSim know where the Server’s License Manager is?
Installing the extendsim.lic file on the Client device broadcasts to automatically find the Server. If it can’t find the Server, it asks you to enter Server info (URL or computer name, etc.). It saves that location info in a host.lic file on the Client device so it doesn’t ask again.
Can a Client device tell which Server has the License Manager?
Yes. Go to Documents/ExtendSim and open the Host.lic file. It contains the name of the Server.
Checking Out and Checking In Client Licenses (Roaming).
• To temporarily disconnect a Client device from the network, use the Help > Floating License > Check Out a Floating License command.
• To check a roaming license back in, use the Help > Floating License > Check In a Floating License command.
• Roaming licenses can be checked back in at any time. They are automatically checked in at the end of the roaming
period (the default period is 30 days).
Updating Client Licenses when there is an incremental release of ExtendSim (e.g. from 10.x to 10.y).
1. Download the newer release from the Support > Updates page of the ExtendSim website.
2. Install the newer release OVER the current Client installation using the same name and installing to the same location as the current installation. This updates ExtendSim without affecting the license file or requiring that
the License Manager be reactivated.
3. Note: If you subsequently launch ExtendSim and get a message that the license has not been activated, it means
that you have not installed over the current installation but in fact have two installations of ExtendSim. Uninstall the update and reinstall it so that it replaces the files at the current location.
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