Page 8 - ExtendSim 10 - Floating License FAQs
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Frequently Asked Questions • ExtendSim Floating Licenses RLM Already Installed
Case 1 • If the currently running version of RLM is release 12 or greater - continued
Step 3 • Install and Activate ExtendSim on Client devices
1. Follow the instructions for Step 3 • Clients: Installing ExtendSim, in the document Installing & Activating ExtendSim
Floating Licenses.
2. Follow the instructions for Step 4 • Activating ExtendSim on Clients, in that same document .
NOTE: With this option, the License Manager (RLM) will run as a Service under the existing Service’s name. The Service will not be named ExtendSimLicServer.
Case 2 • If the currently running version of RLM is earlier than release 12
Step 1 • Stop and remove the currently running RLM Service
1. Determine the name of the existing RLM Service (the Service used by the other RLM-managed products). 2. Stop that Service. (Instructions for stopping that Service under Windows 10; others differ:)
• Right-click on the Server’s Start command and choose Computer Management. • In the list that appears, double-click Services and Applications.
• Double-click Services.
• In the list that appears, scroll to the name of the identified RLM Service.
• Stop that Service (right-click select Stop).
• Close the Computer Management window. 3. Remove the currently running RLM Service.
• Open Command Prompt as Administrator (Enter CMD in the Search box and simultaneously click Ctrl+Shift+Enter). • Click Yes in the User Account Control window to enable Windows Command Processor.
• At the command line, enter SC delete xyz (where xyz is the name of the identified RLM Service) and press Enter.
• If successful, the Service will be removed and you can close the window.
Step 2 • Install the License Manager (RLM.exe) used by ExtendSim
1. Use the ExtendSimServerLicenseManager installer (obtained from an email, a download, or an ExtendSim 10 USB drive)
and follow its instructions to install the files on the Server.
2. If you encounter security issues when installing, see Security Issues earlier in this document.
3. By default the installer creates a folder named ExtendSimFloatingLicenseServer that is placed at the root of the
Server’s C drive (C:/ExtendSimFloatingLicenseServer). The folder contains the RLM Svc folder and three files:
extendsim.set, logfile, and RLM.exe.
4. After installation, the License Manager (RLM.exe) silently runs in the background as a Service named ExtendSimLicServer. 5. Before proceeding, we suggest you verify that ExtendSimLicServer is running as a Service.
6. Copy the all the settings and license files (but not RLM.exe) from the previous RLM server folder to the
ExtendSimFloatingLicenseServer folder, which by default will be located at the root of the C drive. Step 3 • Activate the License Manager
1. Follow the instructions for Step 2 • Activate License Manager in the document Installing & Activating ExtendSim Floating Licenses.
2. Activation will either be automatic or manual.
3. Make a copy of the extendsim.lic file for use in activating ExtendSim on each Client device.
• The extendsim.lic license file will be located by default at C:/ExtendSimFloatingLicenseServer.
• If you subsequently edit the license file, such as changing the ISV port, distribute the modified file to the Clients. Step 4 • Install and Activate ExtendSim on Client devices
1. To install on Client devices, follow the instructions for Step 3 • Clients: Installing ExtendSim, in the document Installing & Activating ExtendSim Floating Licenses.
2. Then, to activate ExtendSim on Client devices, follow the instructions for Step 4 • Activating ExtendSim on Clients. Notes
Note 1 • What if I don’t know if RLM is already running on the Server?
If you installed the License Manager without following these instructions, the log file will report something similar to:
(rlm) ...error binding UDP port 5053, port in use
(rlm) This is probably due to another copy of RLM running (rlm) While not fatal, this instance of RLM won’t respond (rlm) to broadcast requests.
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