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Note: Before completing this form, please check to be sure you are using the latest build. If you are not on the latest build, please download and install the latest update before contacting support as your problem may have already been resolved.

Contact Information

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ExtendSim Package & Activation Key

Your ExtendSim Activation Key (or Serial Number) is located on the About ExtendSim screen under the Help menu.

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Which release?*

Which operating system are you running ExtendSim on?*

Are you running ExtendSim on a virtual machine (VM)? No Yes

Maintenance & Support Plan (MSP) Status

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Question/Issue

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Upload the ExtendSim model, screenshot, or video that’ll help us diagnose your issue. To learn how to make a quick video capture of your model, see the FAQ Sharing your model as a video. Note: If your file is larger than 10MB or you need to send multiples files, once you click Submit you’ll have the opportunity to do so.

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