I build the attached model that, early in the flow, separates Light Shoppers from Heavy Shoppers. The Light Shoppers take a lesser period of time to get thru the shopping than the heavier shoppers.
My question is, I modeled everything up until the shoppers prepare to 'check-out'. There are two queues and either can handle either type of customer. How do I set the activity block so that check-out time is 15 Seconds for a light shopper but 52 seconds for a heavy shopper...keeping in mind that these shoppers can go to either queue and be checked out.
Thanks for any assistance!
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