• Source: Rob Brownie
  • Specific Source: Insight Acumen
  • Date: 2020

A case study for a Air Force Air Traffic Control (ATC) Workforce Sustainability Model built using ExtendSim. Purpose was to test the impact of increasing work demands on given capability thresholds. All demands on controllers were modelled, that is internal & external training, tactical deployments, executive workload and different leave types. Customer demand could be changed and was selectable by hour, with demand driving the required size of the ATC team on duty.

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