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Note: Before completing this form, please be sure you are using the latest build. If you are not on the latest build, please download and install the latest update before initiating a ticket as your problem may have already been resolved.
To find your ExtendSim package and Activation Key, go to About ExtendSim under the ExtendSim Help menu.
If you do not have an MSP or it has expired, you can open up a Support Ticket by purchasing Per-Incident Support.
Browse to upload any necessary ExtendSim model, library, screenshot, video, etc. to help us diagnose your issue. To learn how to make a quick video capture of your model, see the FAQ Sharing your model as a video.