Go to Installing & Activating. Then choose the specific license type you are trying to activate for complete details.
Activation is usually accomplished automatically and within seconds via the internet.
Sometimes that process does not work as intended. The main problems activating an Individual license are:
Manual activation bypasses your device's lack of internet access or its blocking of communication (via firewalls or the like). Secured or hardened locations require manual activation; other locations might need manual activation due to system configuration.
To do a manual activation of an Individual license, the ExtendSim Activation Info.txt file (or the equivalent information) must be transmitted to . A parsed version of the 5 lines of information in that text file is shown here:
For instructions for manually activating ExtendSim, please see Installing & Activating • Individual Licenses.
Moving an Individual or Node-Locked license of ExtendSim from one device to another works the same as for most applications.
For complete installation instructions, see Frequently Asked Questions • Individual & Node-Locked Licenses.
Note: If you're running ExtendSim on a Client device of an ExtendSim Floating license, the procedure is different. After, making copies of your ExtendSim models, any custom blocks, etc., please follow these instructions to Uninstall ExtendSim from a Client device.
This message can occur when you are trying to activate/reactivate/revoke an Individual license of ExtendSim.
It indicates that there is a basic issue (network initialization failure, unable to read or write, etc.) that is preventing the automatic process. In this case, a manual process is required and you should get a second error message that allows you to generate a text file to send to .
If you don't get that second error message, temporarily disconnect from the network, launch ExtendSim, and try again. That will force ExtendSim to present a dialog for generating a text file for a manual process. After the text file is generated (by default it will be placed at the top of your Documents folder), reconnect to the internet and email the text file to .