Public Training Course Refund Policy
In order to maximize the effectiveness of our training classes, Imagine That Inc. limits the number of attendees per class. Registrants who have been confirmed for a specific training class may reschedule or cancel their class:
Imagine That Inc. reserves the right to cancel or reschedule any training class upon a fourteen (14) day notice to all confirmed registrants. Registrants may then reschedule into an upcoming training class or cancel the registration without penalty. The client understands and agrees that Imagine That Inc. shall not, in any way, be held responsible for any cost, including airfare, transportation cost, hotel expenses or other cost that the client may suffer in the event that Imagine That Inc. cancels or reschedules a class.
On-Site Training Refund Policy
When an on-site training class has been booked, the dates reserved have been set aside exclusively for you so that time period is unavailable to others who might want training. Travel and other arrangements for the course trainer are also made at the time the training is booked. Thus, our Refund Policy for on-site training different than for the Public Training:
ExtendSim training courses are delivered through a certified ExtendSim Trainer online, in one of our regional locations, or on-site at your facility. We have the flexibility to train virtually anywhere!
If it's just you or you and one or two of your colleagues, we recommend the public training courses.
If you anticipate sending 3 or more employees to a training course, you may want to consider on-site training. Courses can be scheduled at your convenience and in your facilities (anywhere in the world) or online as a privately held on-site training. The other benefit of an on-site course is that there is the option to tailor the training to your environment and situation-specific needs.
See the complete list of available courses to learn more.