• Author/s: Susan O'Hara, O'Hara HealthCare Consultants; Mark Sullivan, Mark Sullivan Architects; Henry Bell, Smoky Mountain Simulation Services; and Dave Krahl, Imagine That Inc.
  • Source: Winter Simulation Conference 2004
  • Date: 2004

Simulation modeling is a tool of hospital-wide system process change with a focus on improving patient satisfaction through a better clinical process. Some of the improvements, based on existing systems, include decreased delays, better healthcare staff utilization and tailored scheduling. In this part 2 of 2 perioperative case studies (part 1: Ambulatory Surgery Unit), the experiences of three distinct, yet complimentary professions are combined and opitimized: nursing/healthcare planning, architecture, and simulation engineering to create a better way to provide a clinical service in a newly designed healthcare space.