Emergency management planners and health care facilities are faced with potential scenarios that may severely test their capabilities and conventional processes. This paper presents the development of a simulation-based environment that allows emergency planners and professionals to prepare more robust emergency response plans without using costly, time consuming physical drills.
The ExtendSim model built for this project could be used to:
- analyze the effects of incoming calls on a system.
- optimize personnel resources at call centers.
- investigate the impact of workload distribution, shift schedule adjustments, and staffing profiles on response times.
- estimate the impact on the resources required in relation to a reduction or increase in the number of communication centers.
- improve the efficiency and location of dispatch services.
- improve the ambulance allocation algorithm.