Framework for Airport Outbound Passenger Flow Modelling

This paper focusses upon passenger flow issues within airport terminals and includes all activities occurring between curb-side and boarding. To improve passenger flow and associated planning activities, a simulation framework is developed using Discrete-Event Simulation (DES) using ExtendSim 9.2 simulator software. The model can be used to evaluate the efficiency of the outbound operational processes including check-in, security screening, immigration & custom and boarding. It can also assist management to identify potential bottlenecks in the system. The main input of the model is the flight schedule. A case study of the Brisbane international airport was analysed.